Tourism Supply Chain Management

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  • Author(s): Haiyan Song
  • Series:
    Routledge Advances in Tourism, Vol. 23
  • Publication Information:
    Ed.: 1st ed. Abingdon, Oxon : Routledge. 2012
  • Additional Information
    • Publication Type:
    • Abstract:
      Fierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as a value-added chain of different service components and identifying ways to effectively manage the interrelated tourism business operations will enable tourism firms to better meet customer needs and accomplish business goals thus maintaining competitive advantage over their equally efficient rivals. This significant and timely volume is the first to apply supply chain management theories and practices in the context of tourism. By doing so the book offers insight into the relationships between tourism enterprises, how coordination across organizations can be effectively achieved and how business performance can be improved. It provides comprehensive and systematic coverage of modern supply chain management concepts and methodologies applied to the tourism and hospitality industries. The text covers key issues and principles including: marketing and product development, demand forecasting, supplier selection and management, distribution channels, capacity management, customer relationship management, tourism supply chain competition and coordination, and e-tourism. The book combines essential theory and comparative international examples based on primary research to show challenges and opportunities of effective tourism supply chain management. This text is essential for final year undergraduate and postgraduate students studying Tourism Management, Tourism Planning and Tourism Economics.
    • Subject Terms:
    • Subject Terms:
    • Related ISBNs:
      9780415581554. 9780415581561. 9781136640322. 9781136640315. 9781136640292.
    • Accession Number:
    • Accession Number:
    • Publication Information:
      Print/Save 60 pages
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  • Citations
    • ABNT:
      HAIYAN SONG. Tourism Supply Chain Management. Abingdon, Oxon: Routledge, 2012. v. 1st edISBN 9780415581554. Disponível em: Acesso em: 1 dez. 2020.
    • AMA:
      Haiyan Song. Tourism Supply Chain Management. Vol 1st ed. Routledge; 2012. Accessed December 1, 2020.
    • APA:
      Haiyan Song. (2012). Tourism Supply Chain Management: Vol. 1st ed. Routledge.
    • Chicago/Turabian: Author-Date:
      Haiyan Song. 2012. Tourism Supply Chain Management. Vol. 1st ed. Routledge Advances in Tourism. Abingdon, Oxon: Routledge.
    • Harvard:
      Haiyan Song (2012) Tourism Supply Chain Management. Abingdon, Oxon: Routledge (Routledge Advances in Tourism). Available at: (Accessed: 1 December 2020).
    • Harvard: Australian:
      Haiyan Song 2012, Tourism Supply Chain Management, vol 1st ed, Routledge Advances in Tourism, Routledge, Abingdon, Oxon, viewed 1 December 2020, .
    • MLA:
      Haiyan Song. Tourism Supply Chain Management. Vol. 1st ed, Routledge, 2012. EBSCOhost,
    • Chicago/Turabian: Humanities:
      Haiyan Song. Tourism Supply Chain Management. Vol. 1st ed. Routledge Advances in Tourism. Abingdon, Oxon: Routledge, 2012.
    • Vancouver/ICMJE:
      Haiyan Song. Tourism Supply Chain Management [Internet]. Abingdon, Oxon: Routledge; 2012 [cited 2020 Dec 1]. (Routledge Advances in Tourism; vol. 1st ed). Available from: